Environment Sustainability Assistant

Role: Environmental Sustainability Assistant

Ethical Trade & Environmental Sustainability (ET/ES) Operations: We aim to deliver amazing fashion at amazing prices to Primark customers, whilst maintaining the highest levels of rigour, protecting the people who make our products, ensuring social, environmental and structural compliance. We operate as ‘one team’ with the rest of the business.

Purpose of role: The role is responsible for supporting the communications with Indian & Sri Lankan suppliers, implementation of Environmental Sustainability programs, standards, projects and administration of the Environmental Sustainability Manager’s programme activities in line with Primark’s Global Environmental Strategy.

Reports to: Environmental Sustainability Manager (India & Sri Lanka)

Location: Bangalore – India

Key Responsibilities:

Monitoring & Assessment

  • Collecting and mapping information on production supply chain
  • Collecting and mapping information on ES Commitment & Guidelines
  • Support ES Team in the achievement of Chemical management KPI’s
  • Reporting on supplier communications, site visits, audits and case studies
  • Provide support on completion of the HIGG index Module to suppliers and factories
  • Maintain and increase the connection with supply base on the HIGG platform.
  • Support ES Manager on Waste Mapping
  • Contributes to the on-going development of the company’s Environmental Strategy, providing insight, advice and solutions direct from the supply base
  • Maintain highest degree of integrity in all operations and at all times
  • Conduct on Site assessment in line with Global Environmental requirement.
  • Collate, collect & conduct analysis on site assessment data
  • Regularly monitor the supplier list on HIGG index & HIGG Adoption Toolkit

Team Collaboration:

  • Effective use of database and other tools to track, analyse and report performance to metrics
  • Work closely with a diverse team of skilled professionals to implement the environmental sustainability programme as an integrated ET programme
  • Ensure compliance with ABF Red Book

Internal Engagement:

  • Engage across all departments and levels with confidence and gravitas
  • Maintain a good user relationship with social & project teams
  • Maintains a close network with other environmental team members
  • Actively participate in internal team meetings

Reporting & Data:

  • Reports on supplier communications, site visits, audits and case studies
  • Provide support on HIGG FEM registration, data collection & analysis
  • Managing data and remediation actions for Suppliers as provided by Environmental Manager
  • Provides frequent reporting on progress related to supply chain performance and projects, ensure security of data and integrity of information used and shared concerning the environmental sustainability programme
  • Provide the business with information regarding environmental sustainability in the region including case studies, information relating to NGO or media campaigns, and other ad-hoc requests

Knowledge & Experience:

  • Minimum 1 year of Experience in environmental and/or chemicals management
  • University / professional qualification: environmental, chemical, industrial production engineer chemistry or related studies
  • Good knowledge on effluent treatment plant, hazardous & waste management,
  • Knowledge on 14001 will be an added value
  • IT literate (database, spreadsheets)

Complexity & Creativity:

  • Able to cope with the complexity of Primark’s suppliers, factories and global departments
  • Able to cope with the diversity of cultures across the Primark ET Field Team
  • Appreciates the bigger picture of the environmental programme and its link into Primark as a business
  • Seeks opportunities for improvement / change

Judgements & Decisions:

  • Manages the trade-offs involved in the environmental programme of a global retailer
  • Acts as and manages the interface between supplier, factory, buyer and other stakeholders to support the business
  • Maintains cultural sensitivity
  • Embrace Primark ET Values and always represent oneself as Primark Brand Ambassadors and live our values every day

Operational Responsibility:

  • Critically analyse suppliers’ responses and implements remediation plans
  • Effectively engage with a diverse range of stakeholders

Contacts & Communication

  • Environmental Teams, factories and suppliers in India, Bangladesh, Turkey, China and the UK
  • Buying and sourcing departments in UK and Ireland
  • Effectively engage with a diverse range of stakeholders


  • Conducts training sessions for suppliers, workers and factories as required.
  • Positive attitude and shall be open to learn